Frequently Asked Questions

These Q&A’s are to assist in making your experience with us as smooth, enjoyable, and stress-free as possible. Whether you’re planning your first stay, considering a seasonal site, or already part of the Daiva community, you’ll find helpful answers here about our resorts, amenities, policies, and what to expect during your visit.

If you don’t see what you’re looking for, our team is always happy to help — just reach out and we’ll be glad to assist you.

About Us:

  • Daiva RV Resorts are more than just places to pitch a tent or stay for a season; they are gateways to nature and hubs for community and adventure. We provide a seamless blend of rustic charm and family-friendly amenities, creating memorable experiences for families, solo travelers, and adventure enthusiasts alike.

    We have RV Resorts across Ontario, offering extended seasonal sites for snowbirds, seasonal sites for summer “home-away-from-home” guests, and short-term/transient sites for adventure seekers exploring Ontario’s natural beauty.

  • We Evolved: Roots RV Resorts is now Daiva RV Resorts

    The transition to Daiva RV Resorts is a family-guided decision to create a recognizable brand reflecting our growth and evolution.

    This rebrand unifies our identity while staying true to our purpose: creating spaces in nature where people can reconnect with what truly matters.

  • Daiva means “fate” or “destiny,” and reflects the belief that some paths are guided by forces greater than what we can see — shaped by purpose, intention, and connection. It honours our family’s journey — one that began over 30 years ago with our first RV park, living on-site, working together, and building lasting relationships with the families we welcomed. 

  • Daiva RV Resorts marks the next chapter in the evolution of Roots RV Resorts, a proudly family-owned and operated Ontario company with over 30 years of experience creating welcoming, nature-focused RV destinations. Over 30 years ago, the family behind Daiva purchased their first trailer park, living and working on-site. In many ways, it set the foundation and destiny for what was to come. Growing and evolving together alongside the families they served, they have built the company that Daiva is today. 

    This rebrand represents a natural progression for our business — honouring our long-standing values of family, community, and connection with nature, while positioning our brand for future growth, modern recognition, and consistency across all resort locations.

    The name Daiva was chosen for its simple, uplifting, and memorable sound, symbolizing our commitment to creating unforgettable experiences, feel-good vacations, and the joy of connecting with the outdoors.

    As part of this rebrand, Daiva RV Resorts becomes an integral part of our larger parent company, Daiva Management, which encompasses our full portfolio, including development properties, residential communities, short-term rental properties, future retreats, and more.

    Under the Daiva name, our RV Resorts will continue to deliver the trusted, Ontario-based family hospitality that guests have come to know and love through Roots RV Resorts — now presented under a fresh, unified brand designed for long-term growth, recognition, and a seamless guest experience.

Reservations & Booking

  • You can book everything directly on this website clicking Book Now‍ or following this link HERE. If you prefer, you can contact our head office and we would be happy to assist you with your booking (519-964-0375).

  • Policies vary by resort. Guests should review the Cancellation Policy listed during booking or contact the resort directly.

    Cancellations or Changes that need to be made can be done through the following forms:

  • We accept, cash (on-site), cheques, most credit/debit cards; for seasonal stays we also accept e-transfer. If payment of seasonal site fees is through credit card, a 3.5% merchant fee will be applied.

  • All reservations are managed through Campspot, which ensures secure, accurate, and real-time availability.

  • Resorts typically do not accept guest mail due to non-residential status.

    Staff should advise guests of nearest parcel pickup locations.

  • No, unfortunately as per the Ontario guidelines Campsites are except. Please see: http://www.ontario.ca/document/harmonized-sales-tax-hst/hst-taxable-reserve-information for more details.

General Resort FAQs

  • Sites vary by property, we offer:

    • Full-service RV sites (water, sewer, hydro)

    • Partial-service sites

    • Pull-through or back-in options

    • Cabin or glamping rentals at select resorts

    All of our resorts are have Seasonal Sites, whether that be our 6-month, 9-month or 11-month season. Those that are 9-month or 11/11.5-month are classified as Extended Seasonal Sites. Depending on the specific property itself, we have varying ranges of Short-Term/Transient overnight Campsites as well. As we try to accommodate our guests as much as possible, we do offer transient camping on open seasonal-sites, where available.

  • A seasonal site at Daiva RV Resorts is a dedicated campsite that becomes your “home base” for the entire camping season.

    Instead of booking individual weekends or short stays, a seasonal site allows you to place your RV or trailer on one site for the full season and enjoy access to the resort whenever you like during that time. You can come and go as you please, leave your RV set up on-site, and truly settle in — decorate your site, get to know your neighbours, and become part of the Daiva community.

    Seasonal sites are ideal for guests who want a more relaxed, convenient way to enjoy resort life without the hassle of repeated bookings, towing, and setup. You get consistency, comfort, and the feeling of having a second home — all while enjoying Daiva’s amenities, events, and natural surroundings throughout the season.

    It’s the perfect option for guests who love the lifestyle and want to make Daiva RV Resorts their seasonal getaway.

  • All of our resorts are seasonal, whether that be our 6-month, 9-month or 11-month season. As per our Terms & Conditions, occupants must have an alternative permanent address and are unable to use the resort address as their primary address. Guests must vacate the property for specific time period per calendar year.

    Seasonal sites have hydro (generally 30-AMP or 50-AMP), water hook-up, and varying septic hook-up from direct, pump-outs, to grey-water only. 

    We have extended-seasonal resorts with 11-month occupancy, most of which have year-round access. We do run recreational properties and are not residential. Thus, we do not have properties that have any land lease options, but rather License of Occupation as an agreement to use the land based on certain terms.

  • Your seasonal site fee gives you access to your campsite for the entire park season, including water and hydro hookups (where available; hydro may be included at some locations, but is typically billed separately based on usage).

    Upon renewal at the end of the season, complimentary winter trailer storage before the start of the next season is also included. Guests have full use of park amenities such as the pool, beach, playground, sports courts, recreation centres, boat launch, and comfort stations (amenities vary by park).

  • We have extended-seasonal resorts with 11-month or 11.5-month occupancy (at select resorts), most of which have year-round access. Some of our resorts have a hard close where there is no access for a certain time period (2-weeks to 1-month). While others have a more flexible ability for guests to choose the time they vacate.

    We do run recreational properties and are not residential. Thus, we do not have properties that have any land lease options, but rather License of Occupation as an agreement to use the land based on certain terms.

    • South Algonquin (11.5 Month Access - No water from November-April)

    • Trent River Estates (11.5 Month Access)

    • Grand Valley (11 Month Access)

    • Ottawa East (9 Month Access)

    We are looking to extend the season as much as possible at our other resorts, stay tuned!

  • Resorts typically do not accept guest mail due to non-residential status.

    Staff should advise guests of nearest parcel pickup locations.

  • Times vary by resort, but generally:

    • Check-In: 2–4 PM-6 PM

    • Check-Out: 11 AM

    If you are arriving late or hoping to get in early, please contact the Resort directly.

  • We are pet-friendly on our seasonal sites, along with most of our lodging options. Pets are permitted at the Resort to a maximum of 2 Pets per site. Pets must be kept on a leash at all times. Guests are responsible for the friendly behavior of their pets. Please be respectful and collect in a sealed bag and dispose of pet droppings in your garbage bin. Pets are not permitted inside community buildings, or recreational areas.

  • Occupancy per site is 2 adults and up to 4 children. For overnight campers, 2 adults and up to 3 children are included on each site, additional fees may apply outside of this. Some of our resorts have group sites that can allow larger groups to camp together.

  • All visitors must register before entering the park. Overnight guests are not permitted as unregistered visitors; they must be registered as guests through the site, based on the site’s occupancy limit.

    For seasonal guests, the registered guest is responsible for the safety, behavior, and any damage or loss caused by themselves, their children, or their visitors. Seasonal guests are also responsible for informing family and visitors of all park rules.

    Daiva RV Resorts and/or the Resort Manager reserve the right to limit the number of visitors per site. Visitor parking is not guaranteed and is available only if space permits.

    Important Restrictions:

    • Short-term rentals or allowing guests to use your trailer without your presence are not permitted.

    • Overnight visitors must sleep in your trailer; tents are not allowed on RV sites.

  • At Daiva RV Resorts, we host a variety of fun events and activities throughout the season. Past events have included Christmas in July, Halloween in the Park, Canada Day parades, Hawaiian Nights, glow-in-the-dark dances, food truck nights, family fun days, and more.

    These events are primarily organized by volunteer-based social committees at each resort, making them a great way to connect with fellow guests and enjoy the community spirit that makes Daiva special.

  • The terms and conditions for our resorts can be found HERE or the French Version HERE. There may be property-specific adjustments to these terms, as well there are Addendums to consider based on your stay and use:

  • Our cancellation policy can be found HERE or the French Version HERE.

  • Quiet hours generally run from 10 PM–8 AM. Please be respectful of your neighbours.

  • Yes, unless there is a fire ban. Fires must be in designated fire pits.